All digital products and services are final sale.

This includes, but is not limited to:

• Self-guided training programs

• Online coaching programs

• Nutrition coaching services

• Program support calls

Due to the digital nature of these offerings and immediate access upon purchase, no refunds or exchanges are provided.

1-on-1 Coaching

All 1-on-1 coaching purchases are non-refundable.

If you are enrolled in a recurring coaching plan, you may cancel future billing in accordance with the terms outlined at checkout. Previously billed periods will not be refunded.

Merchandise

All merchandise sales are final sale.

At this time, we do not offer refunds or exchanges on apparel or accessories.

If your item arrives damaged or defective, please contact us within 7 days of delivery at
📧 contact@builtbyerin.com
with your order number and photos of the issue, and we will review on a case-by-case basis.

Incorrect Shipping Information

Built By Erin, LLC is not responsible for orders shipped to incorrect addresses provided by the customer at checkout.

Please review your shipping information carefully before completing your order.

Questions

If you have questions about this policy before purchasing, please contact:
📧 contact@builtbyerin.com